Privacy policy

Welcome to our Privacy Policy

Notice on the use of cookies on the Marvie Hotel & Health website

This website uses cookies necessary for the functioning of the system and indispensable for using our website, as well as statistical cookies (Google Analytics) used for collecting information and reporting on the statistics of using the website, for the purpose of improving its functionality. The cookies collect the information anonymously, do not store any personal data, do not reveal the identity of an individual user and cannot be turned off; the consent for their use is not required.

Your privacy is critically important to us.

KRUPA d.o.o. (Marvie Hotel and Health) is located at:

Dračevac 11 ,  21000 Split, Croatia

T: 0038521279800

It is KRUPA d.o.o. (Marvie Hotel and Health)’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.marviehotel.com/ (hereinafter, "us", "we", or "www.marviehotel.com/"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, KRUPA d.o.o. (Marvie Hotel and Health) collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. KRUPA d.o.o. (Marvie Hotel and Health)’s purpose in collecting non-personally identifying information is to better understand how KRUPA d.o.o. (Marvie Hotel and Health)’s visitors use its website. From time to time, KRUPA d.o.o. (Marvie Hotel and Health) may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

KRUPA d.o.o. (Marvie Hotel and Health) also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://www.marviehotel.com/ blog posts. KRUPA d.o.o. (Marvie Hotel and Health) only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to KRUPA d.o.o. (Marvie Hotel and Health)’s websites choose to interact with KRUPA d.o.o. (Marvie Hotel and Health) in ways that require KRUPA d.o.o. (Marvie Hotel and Health) to gather personally-identifying information. The amount and type of information that KRUPA d.o.o. (Marvie Hotel and Health) gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://www.marviehotel.com/ to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by KRUPA d.o.o. (Marvie Hotel and Health) and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Aggregated Statistics

KRUPA d.o.o. (Marvie Hotel and Health) may collect statistics about the behavior of visitors to its website. KRUPA d.o.o. (Marvie Hotel and Health) may display this information publicly or provide it to others. However, KRUPA d.o.o. (Marvie Hotel and Health) does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, KRUPA d.o.o. (Marvie Hotel and Health) uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. KRUPA d.o.o. (Marvie Hotel and Health) uses cookies to help KRUPA d.o.o. (Marvie Hotel and Health) identify and track visitors, their usage of http://www.marviehotel.com/, and their website access preferences. KRUPA d.o.o. (Marvie Hotel and Health) visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using KRUPA d.o.o. (Marvie Hotel and Health)’s websites, with the drawback that certain features of KRUPA d.o.o. (Marvie Hotel and Health)’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to KRUPA d.o.o. (Marvie Hotel and Health)'s use of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, KRUPA d.o.o. (Marvie Hotel and Health) may change its Privacy Policy from time to time, and in KRUPA d.o.o. (Marvie Hotel and Health)’s sole discretion. KRUPA d.o.o. (Marvie Hotel and Health) encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

 

 

Personal Data Privacy Statement Marvie Hotel and Health

1. General information:

This Personal Data Privacy Statement for Marvie Hotel and Health is applicable from 25 May 2018. By using our services, you entrust your data to us. This Statement describes what data we collect, how we process it and for which purposes we use it, as well as your rights associated with your data.  

a) The responsible entity for data processing is:  

Controller: Krupa d.o.o.

Dračevac 11

21 000 Split

Tel: 021/279 800

Contact e-mail: info@marviehotel.com

The application form on the rights of data subjects is submitted to: info@marviehotel.com

b) If we use external service providers to process your personal data, it is processing (personal data=by order. In this case we are also responsible for protecting your personal data.  

2. Types of personal data:

We use the following personal data: first and last name, personal ID number, sex, address of residence, citizenship, type, number and date of issue of identification documents, date, place and country of birth, credit card number and date of expiry, e-mail address; contact number (telephone/mobile phone, fax).

3. Purposes of personal data processing and legal basis for processing:

The legal basis for processing your basic personal data (first and last name, sex, address of residence, citizenship, type, number and date of issue of identification documents, date, place and country of birth) is the Act on the Provision of Tourism Services, namely the Ordinance on Keeping a List of Tourists and the layout and content of the tourist registration form at the tourist board. These regulations establish the purpose, i.e. the obligation to submit the aforementioned data to the Croatian Tourist Board via the eVisitor system. The legal basis for processing the aforementioned data, as well as for processing additional data (personal ID number, credit card number and date of expiry, e-mail address, contact number (telephone/mobile phone, fax) is the contract concluded for the purpose of providing and charging hotel accommodation services as well as other related services. Your personal data, namely your e-mail address, is used for the purpose of sending newsletters. The legal basis for processing this personal data is your consent. Your personal data is processed when handling your questions/complaints/requests in accordance with applicable regulations.   

4. Personal data transmission:

Please keep in mind that we must send your personal data (first and last name, sex, address of residence, citizenship, type, number and date of issue of identification documents, date, place and country of birth) to the Croatian Tourist Board via the eVisitor system, all under the Act on the Provision of Tourism Services, namely the Ordinance on Keeping a List of Tourists and the layout and content of the tourist registration form at the tourist board.

5. Transmission to third countries:

We do not transmit your personal data outside the territory of the Republic of Croatia.

6. Retention period:

It is important to know that we will retain your personal data (first and last name, personal ID number, sex, address of residence, type, number and date of issue of identification documents, date, place and country of birth, credit card number and date of expiry, e-mail address; contact number (telephone/mobile phone, fax) until due fulfilment of all rights and obligations under the contract for the provision and charging of hotel accommodation services as well as other related services. Please also note that we will not delete your data in case of enforcement of unpaid claims and/or court or other corresponding proceedings regarding the provided service, until the final completion of the proceedings in accordance with the applicable regulations. Additionally, we emphasize that the personal data indicated on the invoice for provided services (first and last name, address, personal ID number) must be kept for a period of 11 years in accordance with the Accounting Act. Likewise, personal data disclosed from a filed complaint must be kept for one year in accordance with the Act on the Provision of Tourism Services and the Hospitality Act. The e-mail address provided by you for additional marketing purposes will be retained until you withdraw your consent. You can withdraw your consent at any moment through the form on the rights of data subjects available at the website www.marviehotel.com or by post to Peričićeva 1. The processing of personal data is legal until the withdrawal of consent.

7. Obligation to provide personal data:

The processing of personal data (first and last name, sex, address of residence, type, number and date of issue of identification documents, date, place and country of birth, e-mail address; contact number (telephone/mobile phone, fax) is regulated by the Act on the Provision of Tourism Services, namely the Ordinance on Keeping a List of Tourists and the layout and content of the tourist registration form at the tourist board. Without receiving the above mentioned information (as well as additional personal data such as the personal ID number, credit card number and date of expiry, e-mail), we will not be able to provide you with hotel accommodation services or other related services. You do not have to provide your e-mail address for additional marketing purposes, but you will not be able to receive the latest news and offers which may fit your interests and preferences.

8. Data subject rights:

a) Right to rectification: If we process your personal data which are incomplete or inaccurate, you may request to rectify or supplement the data at any moment.  

b) Right to access: You have the right to receive confirmation on whether we are processing your personal data or not and if that is the case, pursuant to the conditions of Article 15 of the General Data Protection Regulation, you have the right to request access to said data.

c) Right to erasure: You may request us to delete your personal data if the data has been processed unlawfully or if such processing represents a disproportionate interference with your protected interests. Please take into consideration that there are reasons which prevent momentary erasure, for example, the retention obligation pursuant to legal requirements.

d) Right to restriction of processing: You may request us to restrict the processing of your personal data: if you contest the accuracy of the personal data for a period enabling us to verify the accuracy of the personal data, if the processing is unlawful and you oppose the erasure of personal data and request the restriction of their use instead; if we no longer need the personal data for the purposes of processing, but they are required by you for the establishment of legal claims or if you have lodged a complaint.

e) Right to data portability: You may request us to provide you with the personal data you have given us for archiving purposes in a structured form, in a commonly used and machine-readable format: if this data is processed by us based on your consent which you can withdraw or for the purpose of contract fulfilment and if the processing is done through automated processes.  

f) Right to object: If we are processing your personal data for the purpose of fulfilling tasks of public interest or executing official authority or if the processing is based on our legitimate interests, you may file a complaint against such data processing if there is the interest to protect your personal data.  

g) Right to lodge a complaint: If you believe that we have violated Croatian or European data protection regulations during the processing of your personal data, please contact us to resolve any unclear issues. In any case, you have the right to lodge a complaint with eh competent supervisory authority.

h) Exercise of rights: If you want to exercise any of the above rights, please contact us at the contact information under item 1 of this Statement or via the form titled Data Subject Requests available at our website www.marviehotel.com.

i) Identity confirmation:  In case of doubt, we may request additional information to verify your identity. This serves to protect your rights and private spheres.  

j) Abuse of rights: If you use any of the above rights too often and with obvious intent of abuse, we may charge an administrative fee or refuse to process your request.

9. Automated decision-making: We do not apply automated decision-making with regard to your personal data.

10. Amendments to this Statement: We may amend this Statement and will inform you about in in a timely manner, including among other things, publication at the website www.marviehotel.com.